01Free insured international shipping
Standard insured international shipping, packing and Sri Lankan export handling are included in the listed gemstone price. Ratnapura collection or Bangkok/JTC handover can be arranged by appointment.
02Payment
International bank wire is the preferred method. Verified bank and SWIFT details appear only on the confirmed invoice. Payoneer or another method is offered only when active and stated on that invoice.
03Return policy
Notify Fonseka Gems within three days of tracked delivery. A return needs prior approval and the gemstone, weight, condition, report and packaging must remain unchanged.
04Taxes & extra charges
Any import duties, VAT, customs fees or local taxes charged in the destination country are the buyer's responsibility and are not included. Intermediary bank or local clearance charges may also apply.